This Shipping Policy applies to orders placed through https://abanoubeshakshafik.com.
Shipping Area
We currently ship only to eligible delivery addresses within the 48 contiguous United States.
We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or international destinations.
Customers are responsible for providing a complete and accurate delivery address during checkout.
Order Processing
Orders are normally processed within 1–2 business days after they are placed.
Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or public holidays will begin processing on the next business day.
Orders are processed by ABANOUBESHAKSHAFIK LLC and dispatched from:
1253 S Argonne Cir.
Aurora, CO 80017
United States
Processing time is separate from shipping-transit time.
Shipping Rates
Standard shipping charges are calculated according to the order subtotal:
- Orders from $0.00 to $39.98: $5.00 flat-rate standard shipping.
- Orders of $39.99 or more: Free standard shipping.
The applicable shipping charge will be displayed during checkout before the order is submitted.
Estimated Delivery Time
The estimated total delivery time is 7–15 business days, consisting of:
- Processing time: 1–2 business days;
- Shipping-transit time: Approximately 6–13 business days.
Delivery estimates begin when the order is placed and are not guaranteed delivery dates.
Delivery may be delayed by weather, carrier disruptions, holidays, high-volume periods, address problems, or other circumstances outside our reasonable control.
Order Tracking
After an order has shipped, we will send a shipping-confirmation email containing the available carrier and tracking information.
Tracking information may require additional time to become active after the shipping-confirmation email is sent.
Customers are responsible for monitoring the tracking status and ensuring that someone can receive the package where necessary.
Address Changes
Please review your shipping address carefully before submitting an order.
If an address needs to be corrected, contact us as soon as possible at support@abanoubeshakshafik.com.
We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the carrier.
We are not responsible for delivery problems caused by an incorrect, incomplete, or outdated address provided by the customer. If a package is returned to us because of an address problem, please contact us to discuss the available next steps.
Multiple Packages
Some orders may be shipped in more than one package. When this occurs, packages may arrive separately and may have different tracking numbers.
Receiving one package does not necessarily mean that the remaining items have been lost. Please review all shipping-confirmation emails and tracking information associated with the order.
Delayed or Missing Deliveries
If tracking shows that a package is still in transit beyond the estimated delivery period:
- Review the latest carrier tracking information;
- Confirm that the delivery address entered with the order is correct;
- Check with household members, neighbors, or the building’s reception area where applicable; and
- Contact us if the package still cannot be located.
Please email support@abanoubeshakshafik.com and include your order number and tracking number. We will review the shipment information and assist with the appropriate next steps.
A carrier delay does not automatically mean that a package is permanently lost.
Damaged Packages or Incorrect Items
If a package arrives visibly damaged, or if you receive an incorrect item, contact us promptly at support@abanoubeshakshafik.com.
Please provide:
- Your order number;
- A description of the problem;
- Photographs of the product;
- Photographs of the shipping packaging; and
- A photograph of the shipping label where available.
We will review the information and provide instructions. Return and refund eligibility is governed by our Return and Refund Policy.
Contact Us
For questions concerning processing, tracking, delivery, or a shipping problem, contact:
ABANOUBESHAKSHAFIK LLC
Email: support@abanoubeshakshafik.com
Phone: +1 (303) 668-9165
Address: 1253 S Argonne Cir., Aurora, CO 80017, United States
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT)